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User Reviews for
Black & Decker DCM2500 Coffee Maker
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Piece of junk
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Reviewed
January 16 2008 2:23:52 PM
15
out of
15
users found this recommendation helpful.
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Ratings:
1
out of 5
Pros:
programmable |
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carafe does not pour water and coffee go everywhere. Filter basket does not sit well on carafe and sometimes the sneak-a-cup feature is activated causing coffee to over flow the filter basket--what a mess. Hot plate begins to rust almost immediately and B&D will not honor warranty. DO NOT WASTE YOUR TIME AND MONEY!!
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Overrated coffee maker
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Reviewed
March 1 2008 3:58:03 AM
6
out of
6
users found this recommendation helpful.
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Ratings:
2
out of 5
Pros:
Makes a decent cup of coffee |
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Cons:
cheap plastic body leaks It's hard to find a good, reliable, long-lasting coffee maker these days. I have a black model, with a gold basket replacing the paper filters. I've had problems with the auto shut-off not working correctly and flooding the basket; grounds floated everywhere and it ran onto the counter. But the biggest problem is leakage. My coffee maker leaks when I put in water and let it sit overnight with the timer on. I noticed that I only got about half a cup, and then found a puddle of water on the countertop.
This is the top-rated coffee maker in Consumer Reports, but I found it to not be durable.
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Our 2nd B&D
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Reviewed
February 15 2008 6:22:14 PM
4
out of
4
users found this recommendation helpful.
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Ratings:
2
out of 5
Pros:
All you need for simple good coffee |
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Cons:
It quit days after Warranty expired Our first one, in black ran good for a year, then quit.
Our second, in white ran good for three months before refusing to heat up.
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Just Quit!
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Reviewed
July 27 2008 7:12:41 PM
0
out of
0
users found this recommendation helpful.
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Ratings:
2
out of 5
Pros:
Programmable |
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| Cons:
It just Died! The coffee maker worked great for about 6 months. Today I pressed the on button to start some coffee and the darn thing just died.
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Black & Decker Coffeemaker
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Reviewed
June 5 2008 2:41:09 AM
0
out of
0
users found this recommendation helpful.
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Ratings:
2
out of 5
Pros:
Programable, easy to clean |
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| Cons:
Timer doesn't work I purchased this coffee pot from Sears, the first day it worked fine. On the second day, the timer wouldn't work. I would set the time, and 3 hours later it would be off. I reset it and the same thing happened. I returned it to Sears and got a refund.
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Not a good unit
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Reviewed
May 23 2008 2:23:42 PM
0
out of
0
users found this recommendation helpful.
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Ratings:
2
out of 5
Pros:
It made coffee, Good caraff |
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Cons:
It quit after a year It has to be pulled from under cupboards to open and remove filter. A few grounds end up in the water reservoir most times it's used. The on/off switch failed early on and had to be pressed very hard to turn it on or off.
I really don't know why Consumre Reports rated it so high.
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Poor quality, rude warranty support, bad product
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Reviewed
May 22 2008 5:03:26 PM
0
out of
0
users found this recommendation helpful.
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Ratings:
1
out of 5
Pros:
Great features, simple design |
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| Cons:
Will quit in a few months, rude warranty support I bought my first one and loved it. After a while, it developed internal leaks. I did not keep the reciept, so I bought another. After 3 months, the thermostatic switch quit and unit would not heat up. I was concerned that the warranty might require shipping expenses and would cost more than the product was worth, so I called their service people just to find out how to get warranty service. They would not answer any questions until I gave them my name, phone number, address, etc. After they got all that info, they said they had no record of me and still refused to answer my question. I returned the coffeemaker to the store and got an exchange unit. The new unit has problems right out of the box. It won't program, has a screwy display, mal-functioning clock, will only brew coffee manually. I expect it to quit in a month or two just like the others. I have begun the warranty support process via Email, so far, no response.
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Good Features while it worked.
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Reviewed
May 6 2008 3:50:30 PM
0
out of
0
users found this recommendation helpful.
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Ratings:
1
out of 5
Pros:
Good features |
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| Cons:
Quit working after 4 months I bought this coffer maker because Consumer Reports rated it as a best buy. Also the store offered a $25 rebate. A month after we got the check the coffee maker quit working. We bought a Black & Decker Blender last year and it was DOA. I think there is a real quality control issue with Black & Decker home appliances. Will not purchase a Black and Decker product again.
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